New Cancellation Reason
You can now choose 'Public Holiday' in your cancellation reasons to cover things like Bank Holidays, Christmas, Easter etc.
You can now choose 'Public Holiday' in your cancellation reasons to cover things like Bank Holidays, Christmas, Easter etc.
You can now add notes to your favourite locations to provide greater knowledge to your team such as whether parking is available, opening times etc. This feature helps collect local knowledge about locations used.
We have released an update to the algorithm to ensure the wheelchair count works as intended.
You can now select a setting to decide whether passengers can view driver contact details in the passenger portal or not.
We have re-enabled driver reminder notifications following an update to the messaging process. This means drivers who have enabled daily morning journey reminders in their profile will receive them once more each day.
We have fixed an issue with passenger auto-archiving so that passengers will automatically archive after a set period of inactive journeys.
Early next week, we will submit our Driver Portal app to the Apple and Google Play Stores.
This means your drivers can use an app on their mobile devices. The full release will be dependent on how quickly Apple and Google approve our submission. We hope that it will arrive sometime over Easter.
For customers who use our existing custom app service, nothing will change.
This release only applies to those customers who wish to use the Road XS branding in the app.
Drivers will log in with their existing email and password as normal and can operate the driver portal just like they would on their desktop / mobile browser.
This is a feature which has been in the works for a year or so and will be a game-changer in terms of convenience for drivers.
We're thrilled to announce a groundbreaking update to Road XS, setting a new standard in the transportation sector.
This innovative enhancement empowers operators of Dial Ride services to seamlessly transition to the latest technology that Road XS now offers. Distinguishing itself from traditional Demand-Responsive Transport (DRT) models, Dial-a-Ride services are renowned for their personalised door-to-door pickups, offering a level of convenience and accessibility unmatched by conventional DRT services, which typically require passengers to travel to a designated virtual or physical bus stop.
The introduction of this update on Road XS marks a transformative moment, as it enables the integration of both DRT and Dial-a-Ride services into a single, cohesive operation. This means that service providers can now offer a blended model that combines the efficiency of bus stop pickups with the personalized touch of door-to-door service, all within one platform. This revolutionary approach enhances operational flexibility and significantly improves the passenger experience, catering to a wider range of mobility needs and preferences.
Road XS is at the forefront of redefining mobility solutions, and with this update, we're not just following the trends—we're creating them. Whether you're operating a DRT service or looking to incorporate door-to-door services, Road XS now makes it possible to elevate your offering, ensuring your services are more accessible, efficient, and tailored than ever before.
This morning we released the last of our major upgrades to the new DRT model for minibuses and cars. These new updates have improved the algorithm and the virtual bus stop capability within regions.
To find out more about our DRT technology visit https://www.roadxs.com/drt-software/
The issue reported this morning following an update has been resolved. We apologise for the inconvenience caused following some security and performance updates.