Recurring Journeys Update

We have fixed a few issues and improved our recurring journeys workflow so that everything is working more smoothly when managing and creating recurring journeys and allocating drivers to trips.

Support Update

We have launched a new support system within Road XS.  You can now access all of our support articles within the chat widget and email and chat to use from the same place.  This should make accessing support easier than ever.

Answer Bot Updates

We have made some improvements to our answer bot.  You can now initiate conversations and get faster answers.  Anything we don't have an answer for we shall learn from you and add it to our database.  We hope that you can now achieve faster answers as a result 24/7.

Recurring Journey Set Filter

We are pleased to announce that within the recurring journeys' area you can now filter the sub set of journeys by the date filter to quickly view what recurring journeys are happening for the passenger being viewed.

Worflow Improvements

We have released a number of fixes and workflow improvements for the new dispatch system.  We also fixed issues regarding the timings when allocating a driver.

Extended Disability Reporting Data

We are pleased to announce an improvement within the disability report within Road XS.  You can now see a breakdown of not only the disability as before, but now including journey category.  So for example, how many passengers that have dementia that used your services for social inclusion journeys.  This should help all providers who require data to assist with their funding and general information about how their services support the local community.

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